Privacy Policy

Teech SAS (“Teech”, “we”, “us”) operates the website https://teech-golf.com (the “Site”).

We act as the data controller for the personal data processed through this Site.

We are committed to protecting your privacy and handling your personal data lawfully, fairly, and transparently in accordance with the EU General Data Protection Regulation (GDPR).

1. Who We Are and How to Contact Us

Controller: Teech SAS, 15 Rue Lanterne, 69001 Lyon, France

Data Protection Officer (DPO): Grégoire Cambon

Email: gregoire@teech-golf.com

You may also file a complaint with the CNIL, the French Data Protection Authority.

2. Data We Collect

a. Information You Provide

We collect personal data that you voluntarily provide to us, such as your name, email address, phone number, company, and payment details.

This occurs when you create an account, contact us, sign up for our newsletter, or use certain features of the Site.

We may also collect information related to your interactions with us, such as messages, feedback, or support requests.

b. Information Collected Automatically

When you browse the Site, we automatically collect certain data about your device and activity, including your IP address, browser type, operating system, time zone, cookie identifiers, and pages visited.

This information helps us understand how visitors use our Site, identify potential misuse, and improve performance.

3. Purposes of Processing

We process your personal data for the following purposes:

• To provide, operate, and improve the Site and related services.
• To manage your account and fulfill any contracts or requests.
• To communicate with you about updates, products, or support.
• To send newsletters and marketing communications if you have given consent.
• To ensure security, prevent fraud, and comply with legal obligations.
• To analyze usage and optimize user experience.

We process your data only when we have a valid legal basis to do so, such as fulfilling a contract, complying with a legal obligation, protecting our legitimate interests, or with your consent.

4. Cookies and Similar Technologies

The Site sets no cookie or tracker before you have made a choice in the banner shown when you arrive (on the “Analyse my game” journey, after your first answer). Accepting and declining are equally easy, and your choice is kept for six months in your browser’s local storage.

If you accept, two tools are loaded: Google Analytics 4 (Google Ireland Ltd), to measure the Site’s audience and the visitors’ journey, and the Meta pixel with its Conversions API (Meta Platforms Ireland Ltd), to measure the effectiveness of our advertising campaigns on Facebook and Instagram. In the latter case, the email address you may have entered is sent to Meta in hashed form, together with the advertising click identifier. These data may be transferred outside the European Union under the European Commission’s standard contractual clauses.

If you decline, nothing is loaded. We only count, anonymously and without any identifier or IP address, the number of visitors per campaign and per step of the journey, which is audience measurement exempt from consent.

The “Analyse my game” journey also keeps your answers in your browser’s local storage, only so that you can resume where you left off; these data do not leave your device until you send them to us with your email address.

You can change your mind at any time with the button at the bottom of this page.

5. Sharing of Personal Data

We do not sell your personal data.

We may share limited information with trusted third parties who assist us in operating the Site and providing our services—such as hosting providers, analytics tools, payment processors, and communication platforms.

Our processors are Cloudflare (hosting), Customer.io (emails), RevenueCat and Stripe (payments), and, only with your consent, Google (audience measurement) and Meta (advertising measurement).

These partners are bound by strict confidentiality and data protection agreements.

We may also disclose personal data if required by law, in connection with legal proceedings, or to protect the rights and safety of Teech, its users, or others.

6. International Data Transfers

Some service providers may be located outside the European Economic Area (EEA), for example in the United States or Canada.

When this happens, we ensure that appropriate safeguards are in place—such as Standard Contractual Clauses (SCCs)—to maintain a level of protection equivalent to that of the GDPR.

7. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy.

This includes the duration of your relationship with us, any applicable legal retention periods, and the time needed to resolve disputes or enforce agreements.

Once data is no longer required, we delete or anonymize it securely.

8. Data Security

We take the security of your data seriously.

Teech implements appropriate technical and organizational measures to protect personal data, including encryption, access controls, firewalls, and regular reviews.

Despite our efforts, no method of data transmission or storage is completely secure, and we cannot guarantee absolute protection.

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• The right to access your data and obtain a copy.
• The right to correct inaccurate or incomplete data.
• The right to request deletion (“right to be forgotten”).
• The right to restrict or object to processing.
• The right to data portability, to receive your data in a structured format.
• The right to withdraw consent at any time.
• The right to object to automated decision-making or profiling.

To exercise your rights, contact us at gregoire@teech-golf.com and include proof of identity if required.

You also have the right to lodge a complaint with the CNIL.

10. Children’s Data

Our Site is not directed at children, and we do not knowingly collect personal data from minors.

If you believe a child has provided us with their data, please contact us so we can delete it.

11. Third-Party Links

Our Site may contain links to third-party websites.

We are not responsible for the content, privacy practices, or policies of these external sites.

We encourage users to read the privacy policies of any site they visit.

12. Legal Disclosures

We may disclose information when required by law, such as to comply with subpoenas, court orders, or government requests, or when necessary to protect our rights, safety, or property, or those of others.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes.

When we make material updates, we will notify users through the Site or by email where appropriate.

The “Last updated” date at the top indicates the most recent revision.

14. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Email: gregoire@teech-golf.com

Mail: Teech SAS – DPO, 15 Rue Lanterne, 69001 Lyon, France